Mark Lee
Queensland, Australia
I check small business websites for faults, and I tell the owner what I found.
If you got an email from me
You didn't sign up for anything, and you're right to check who I am before taking my word for it.
I looked at your website the way one of your customers would, found something broken, and sent you the details. Everything I told you can be checked yourself in about a minute — I'll always say exactly where to look, so you never have to take my word for it.
That's the whole email. There's nothing to buy in it and no next step you're expected to take.
Why would someone do that for nothing
Because the things I find are usually small, and nobody inside a business ever sees them. A link that's been broken since the site launched. A page showing the wrong number. An old web address that still turns up in searches and now warns people off before they reach you.
You don't see it because you already know your way around your own site. Your customers aren't so lucky.
If you fix it yourself and I never hear from you again, that's a good outcome. It cost me a few minutes and it might have been costing you real work.
How I find them
The checks are software I built — it looks at a site the way a visitor's browser does and flags what's broken. Some of that software is AI.
What happens if you reply
- Ask for the two-minute video and I'll send one showing the problem and what fixing it involves. No charge.
- Ask me to stop and you won't hear from me again.
- Ask for a hand with it and we'll talk about what that would cost, once — and only if there's something worth paying for.
I don't cold call, I won't add you to a list, and I don't chase.